Privacy Policy
Scope
Just Foods Australia is an established food manufacturer and distributor of a wide range of premium food products.
The Privacy Act 1988 requires entities bound by the Australian Privacy Principles to have a privacy policy. This privacy policy outlines the personal information handling practices of Just Foods Australia Pty Ltd.
The specific legal obligations of Just Foods Australia when collecting and handling your personal information are outlined in the Privacy Act 1988 and in particular in the Australian Privacy Principles found in that Act. We will update this privacy policy when our information handling practices change. Updates will be publicised on our website and through our email lists.
Collection Of Personal Information
We may collect information about you (and the computer or device you use to access our website) in a number of various ways:
- You may directly provide information to us;
- You may choose to allow a social networking service to share information with us;
- We may gather other information when you visit our website or other services, or when you view our online ads;
- We may obtain additional information about you from other sources where permitted by law;
When you participate in our offers or programs or communicate with us, you may directly provide us with information including name, email address, postal address, telephone number, age, birthdate, gender or information you affirmatively allow a third-party service (such as Facebook) or other social networking services to provide to us.
When you visit or use our Sites, or when you view our online ads, we may use cookies, web beacons, or other technologies to collect information about your computer or device and your online activity. Some examples of the information we may collect in this way are device type (i.e. tablet or desktop), browser type (i.e. Safari), IP address, MAC address, device ID, installed fonts, or similar information, websites or online services you visit before or after our website, and your interaction with our website and our emails.
We may obtain information about you from other sources, such as public databases, data aggregators, and other commercially available sources. Some of this information may include your name, email address, social networking user IDs, postal address, telephone number, age, gender, purchasing behaviour, interests/hobbies and product preferences.
How We Use This Information
We use the information we collect to communicate with you regarding our products, services, and promotions, to provide you with other information, services, products, or other materials you request, to customise your interactive experience, and/or to manage and improve our sites, products, and service offerings.
We will not send you any email marketing communication unless you expressly consent to receive such a communication from us. And if you do sign up to receive these emails, you will always have the opportunity to "unsubscribe" from further email marketing messages from Just Foods Australia.
Disclosure
Common situations in which we disclose information are detailed below.
Complaints
If you make a privacy complaint, we will usually give a copy of the complaint or application to the respondent and, where relevant, affected third parties.
Disclosure To The Media
We only provide the media with personal information relating to a complaint if you have consented, or where the issue is already publically available.
We don’t disclose sensitive information about you unless you agree, or would reasonably expect us to.
Service Providers
We may share information - including information that personally identifies you - with companies that provide services on our behalf. These parties may use the information solely in conjunction with the specific services they provide for us. Some service providers may be involved in administering or supplementing our databases and will need to have access to your information in order to do so. For example, we may retain a third party to verify the accuracy of information within our databases or to gather additional information about individuals within our databases from commercially available sources. As another example, we may provide information from our databases to third parties who help us target specific advertising communications to you when you visit other sites.
Other Parties in Connection with a Corporate Transaction
We reserve the right to transfer any information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party, or in the unlikely event of a bankruptcy. Outside this context, we will not sell any lists of consumer contact information to unaffiliated companies for their marketing purposes.
Otherwise with Your Consent
In addition to the sharing described or permitted by this Privacy Policy, we may of course share information about you with third parties whenever you affirmatively consent to such sharing.
How To Make A Complaint
If you wish to complain to us about how we have handled your personal information you should complain in writing. If you need help lodging a complaint, you can contact us.
We will respond to the complaint within 30 days.
How To Contact Us
Just Foods Australia
4/24 Longstaff Road
Bayswater, 3153
Victoria, Australia
Email: info@just-foods.com.au
Phone: 1800 134 111